"I can't believe it's free!"
"Your AI bot replaced me!"
"I just want to hug you!"
How millions of companies
billions of customers.
All your Live ChatTicketingKnowledge BaseCRMChat Pagesin one, organized place.100% Free - Read why
Over 3 Billion people interact with a PromptChat widget every month
Why PromptChat?
Because you need a free and easy way to communicate with your customers
Get close
Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time.
Get organized
With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions.
Get in front
Easily identify FAQs and capture help center searches to create articles and shortcuts, so agents can respond faster, and customers can get help without having to make contact.
How does it work?
Add a small JavaScript snippet to your site — it takes 30 seconds to get started
Monitor customer
activity in real time
See which pages your visitors are on in real time, what they are searching for
within your Knowledge Base and how often they visit your website. View
activity across their entire journey. See clearly which team member
responded to a customer last and maintain a complete conversation history.
Meet customers
where they are
Access is the currency of the web. You need to be where your customers are,
and if you’re not, your competitors will be. With tools like Live Chat,
Ticketing, a Knowledge Base and video and voice add-ons, you have what
you need to be there for customers when and where they need you most.
Collaborate and
assign conversations
Tag and assign conversations to members of your team and ensure the right
person is responding at the right time. Seeing the entire journey alongside
customer data gives you the power to respond with context and ultimately
create memorable and positive customer experiences.
Easily share
your knowledge
Streamline support with a free customizable Knowledge Base that both your
team and your customers are going to love. Easily share your team’s know-how
internally alongside chats, then select what to publish publicly.
Have intelligent
conversations
Being able to respond to a conversation within the context of a customer journey, armed with shortcuts and Knowledge Base articles, makes it easy to deliver epic customer experiences.
Don't take our word for it though ...
See how 5+ MILLION people use PromptChat to get closer to their customers
All the Features, without the price tag
A truly customizable live chat and customer communication platform packed with premium features
45+ Languages
JavaScript API
Group Messaging
Video + Voice (Add-on)
Agent > Agent Messaging
Screen Sharing
Desktop Notifications
1880+ Emoji
Geo IP Tracking
Unlimited Agents
Track Sentiment
Unlimited History
Track Engagement
Detailed Reporting
Ban/Unban Visitors
Agent Alerts
Aliases
Departments
File Transfer
Tags
Attention Bubble
Domain Restriction
Scheduler
Mail Notifications
Message Filtering
High Load Dashboard
Secure Encryption
Custom Tabs
Message sneak-peek
Visitor Information
In-Chat Payments (beta)
Automated Translation (beta)
Have questions?
Let's do our best to answer your most frequently asked questions
“You shouldn't have to pay to
chat with the visitors on your
website. They're your
visitors!”
Forever Free. It's that simple.
Han, Founder.
